FAQs

How long has Chapin Pet Lodge been in business?
Chapin Pet Lodge has been family owned and operated since 1987.

How many runs do you have?
We have 115 runs for dogs and 42 cat runs
(18 kitty condos and 24 garden apartments).
We started out with 20 dog runs and 9 cat runs.

How big are the runs?
Dog runs 4ft x 16ft
Cat runs 2ft (H) x 4ft (W) x 2ft (L)

How often do you feed the pets?
We normally feed the pets at 8:00am and 4:00pm, but we will gladly follow your specific feeding directions.

What type of food do you use?
We feed the dogs Purina Chicken & Rice
and the cats Purina Cat Chow.

Can I bring my own food?
Yes! Any treats or food are welcome.
There is a refrigerator in the kitchen for anything
that needs to be kept cool.

 

Can I bring bedding, toys, treats etc. for my pet?

Yes! You may bring any items that make your pet feel more at home while they are staying with us. We have a washing machine and dryer for anything that may get soiled. 

Will I be charged extra for my own food or medication?

We do not charge for using our food.

 

Due to insurance purposes and the extra responsibility required to care for your pet, for any medicine, supplements, ointment, etc. we charge $1.00 per time given per day.

Can you administer medications as needed?
Absolutely! We use cream cheese or peanut butter to administer any medications. We DO NOT administer shots needed for medication administration.

What happens if my pet gets sick?
We contact the Veterinarian immediately.
We will then contact the owner if necessary.

What types of shots do you require?
DOGS: DHLP, Rabies, Bordetella (required every 6 months) and K9 Influenza
CATS: Felines Distemper, Rabies, and Feline Leukemia

**It is important that you make sure to have these records with you upon drop off or have your vet send them over to us ahead of time.**

Can I call to check on my pet?
Most certainly. Contact us anytime during our business hours!

Are the runs inside or outside?
All dog runs are indoor with central heating and cooling.
Cat garden apartments allow cats to go out on a screen porch
to lay out if they choose. Cat condos are all indoors. The cat runs are also
furnished with central heating and cooling.

What if my pet is afraid of new places or people?
We never force a pet to do anything he/she doesn't want to do.

My pet is small, can I request for it to stay in the front?
Yes. Small, quieter pets stay towards the fronts of the wings and the louder pets stay towards the back.

Who owns Chapin Pet Lodge currently?
Jeff Murray along with his sons Will and Mac. 

Have a question for us?  Please send us an email!  chapinpet@gmail.com